Join the ISNLP

ISNLP International CIC has specific Terms and Conditions which apply to all Members at all membership levels.

1. Conditions of Membership
1.1 Code of Ethics
All Members of ISNLP are expected to abide by the ISNLP Code of Ethics and if applicable, the Code of Ethics for Trainers. If there is any breach of this Code of Ethics, ISNLP reserves the right to withdraw membership.

1.2 Use of the Members and Accreditation Logos
All members of ISNLP at Professional level or above are entitled to use the Membership logo on their stationery, website and other promotional materials. This is a Membership logo and represents your membership of ISNLP.

Under no circumstances should this logo be used to explicitly or implicitly imply any form of accreditation or third party approval. No ISNLP logo should be used on any personal certificates issued by a Member for trainings or workshops.

ISNLP Accredited Trainers are entitled to use the Accredited logo on their stationery, website and on any promotional materials relating to courses for which they have received accreditation.

The Accreditation logo cannot be included on certificates issued by an Accredited Member for trainings or workshops. Purchased ISNLP uniquely numbered seals are the only ISNLP image which can appear on certificates issued by Accredited Trainers.

The ISNLP Accredited logo cannot be used to promote any training or workshop that is not covered by Trainers or Course Accreditation.

ISNLP Associate Members are not allowed to use the Membership logo under any circumstances.

Under no circumstances can any member, institution or organisation use the ISNLP International CIC logo in any format on their own certificates, promotional materials, website or other medium, unless specific permission has been obtained from ISNLP in writing to use the corporate logo for a specific purpose. Sharing of social media posts or any marketing collateral originally produced by ISNLP is allowed.

1.3 Use of Terms for Membership
Professional, Coach and Trainer Members can use the following terms when wishing to declare that they are a Member of ISNLP.

ISNLP Member
Member of ISNLP
‘Level*’ Member of ISNLP (e.g. Professional Member of ISNLP)
ISNLP ‘Level*’ Member (e.g. ISNLP Professional Member)
*where ‘level’ is the Membership level stated on your Membership Certificate.

ISNLP Members may use letters after their name to indicate their membership of ISNLP as follows:

Professional or Trainer Member – MISNLP (Member of ISNLP)
Accredited Trainer Member – AMISNLP (Accredited Member of ISNLP)
It is also possible for Professional, Coach and Trainer Members to use the Members logo as a visual indicator that they are a Member of ISNLP.

Only ISNLP Accredited Trainers or Accredited Course Providers can use the following terms when wishing to represent themselves as members of ISNLP

• ISNLP Accredited Trainer
• ISNLP Recognised Trainer
• ISNLP Approved Trainer
• Accredited Trainer Member of ISNLP
• Provider of ISNLP Accredited or Recognised Courses
• ISNLP Accredited Course Provider

In the event that a Member leaves ISNLP, all use of logos and membership terms must be removed from all promotional literature, websites and stationery with immediate effect.

If any member wishes to use additional wording or claims, please contact the office for verification.

If any person is found to be making false claims about their membership of ISNLP via their website or promotional literature, they will be asked to remove all references immediately. Failure to do so will result in ISNLP reserving the right to publicly advertise these false claims on the ISNLP website and potentially withdrawing membership of ISNLP.

1.4 Complaints Procedure
In the event of any complaint or grievance, ISNLP has a Complaints Procedure that is applicable to all Members.

All complaints will be dealt with respectfully and informally in the first instance. A formal complaints procedure exists to protect both Members and the General Public. A copy is available by emailing members@isnlp.in.

ISNLP reserves the right to have a professional conversation with a member at any time should the need arise.

2. Joining or Renewing Membership and The Commitment Period
Membership of ISNLP is a privilege rather than a right. Membership is not guaranteed and ISNLP reserves the right to refuse a membership application or renewal for any reason at any time.

2.1 Membership Applications
2.1.1 Submitting an application, either online or by post, does not guarantee your Membership of ISNLP.

2.1.2 Membership will only be confirmed once all relevant supporting documentation is received. So please ensure that, when you join, that you upload to your profile copies of all relevant documentation including copies of your NLP qualifications and testimonials (if applicable) as soon as possible.

2.1.3 It is a requirement of membership that you disclose to ISNLP Membership Co-Ordinator, via email, if any of the following apply to you:

• You have ever been convicted of any offence, other than a driving offence resulting in points on your licence.
• You have ever been investigated for any offence that has safeguarding implications i.e., could have an impact on working with young people or vulnerable adults.
• You have ever been the subject of a complaint relating to your work as an NLP professional.
• There are any other facts or circumstances which could affect your suitability for membership of ISNLP.

2.1.4 All new applications, except Associate level, incur a non-refundable, administration fee to cover the costs of checking validity of certificates and reviewing testimonials. See also Clause 2.6.

2.1.5 ISNLP reserves the right to downgrade a member to a more appropriate level, if the relevant information appertaining to the membership level applied for is not received within 28 days of application, or proves to be inaccurate in any way.

2.1.6 Due to the current trend towards offering extremely short courses and distance learning qualifications, ISNLP Membership at Professional level or above will only be awarded to those who have qualified on a course requiring at least:

• 50 attendance hours at Practitioner level,
• 80 hours for Master Practitioner level and a further
  90 hours at Trainer level.
• Any certificate obtained which does not include these minimum levels of face to face training (see Section 3) will not be accepted for ISNLP membership. For Associate Level Membership, you can have obtained an NLP Diploma or Introductory Course Certificate with a minimum of 15 attendance hours.

2.1.7 Anyone applying for Trainer level of membership must have an NLP Trainers certificate issued by a recognised NLP ‘Master Trainer’ or equivalent. Please see the list on the ISNLP website for currently recognised Master Trainers.

2.2 Membership Duration
By joining ISNLP you agree to remain a member for at least a Commitment Period. For administrative reasons this period covers the rest of the calendar month in which you join (if you join after the first day of the month) and the following 12 full months (or the following number of months specified in your Membership Application if it is not 12)

The Commitment Period is a core term of membership necessary to allow us, to commit to the level of investment required in providing the service and standard expected by our members.

If you choose to pay your membership fees monthly or annually online by Go Cardless, debit/credit card or PayPal, your ISNLP membership will continue after the Commitment Period.

If you choose to pay your full Commitment Period membership fee in advance by Debit/Credit card or by Cheque, your ISNLP membership will automatically be resigned on expiry of the Commitment Period, unless you renew your membership prior to the expiry date.

2.3 Online Promotion
When joining ISNLP for the first time, please note that the online promotion, where included in the Membership fee, will only be activated upon receipt of copies of NLP qualifications and any other relevant documentation.

Please note that Associate Members are not promoted on the ISNLP search website and any Practitioner wishing to take advantage of the web promotional search facilities is encouraged to apply for Professional level or above.

In addition to online promotion that is included in membership, members have the opportunity to purchase advertising on the ISNLP website. Advertising days must be purchased for each advert displayed.

Advertising, once purchased, is non-refundable and numbers of views/clicks are not guaranteed. If, for any reason, an advert is deemed inappropriate and not approved, then the opportunity will be offered to transfer the days or submit another advert.

2.4 Membership Levels
ISNLP offers different categories of membership. Your choice of membership level on joining will determine the fees you pay and any restrictions that may apply to your use of our Members Benefits.

ISNLP may from time to time introduce new levels of membership; please check occasionally whether your membership level remains the most suitable for you.

2.5 Membership Upgrades
A member may upgrade their membership level at any time during their membership, even mid-year, as long as they meet the criteria of the required upgrade level.

Any person joining at Associate Level and upgrading their Membership to a higher level within a 12 (twelve) month period of joining will be charged the prevailing Administration fee.

Membership subscription changes can be managed online via the Members Dashboard. If you want to make a change to your membership subscription that is not covered online, then please contact the main office on xxxxxxxx or email to arrange this.

2.6 Membership Renewal
When renewing your membership to ISNLP, if you are upgrading to a higher level, please send only relevant information relating to the upgrade e.g. copy of Master Practitioner Certificate or Trainers Certificate.

There is no need to send your certificates or testimonials to ISNLP annually, as they are kept on file.

When you renew your membership, your membership expiry date will be one year from the due date, rather than the date payment was made.

If membership is renewed more than 3 months after the due date, then the ‘administration fee’ will be charged upon renewal, to cover the costs of additional administration.

2.7 Membership Suspension
Full membership may be suspended for up to 12 months at your renewal date, provided you notify ISNLP in writing (including email) in advance of your renewal date. When membership is suspended at the request of the member, no ‘administration fee’ will be payable upon renewal.

In exceptional circumstances, membership can be suspended part way through the year, for up to 12 months. Please contact the Membership Co-ordinator with details, if you wish to suspend your membership part way through the annual period.

Please note: membership suspension is not available to ‘Introductory Members’.

2.8 Cancelling your ISNLP Membership
Any membership service purchased via the website can be cancelled within 7 days of taking it out for any reason, by giving written notice via email to members@ISNLP.org or via post to our current trading address (see above). In the event of a cancellation, 10% of the original fee will be deducted to cover administration costs.

If you are subscribing to monthly membership, you may resign your membership by giving at least 3 complete calendar months written notice, so that your membership will end at the end of the third complete month after notice was given: for example, if you give notice on 1st June it will expire on 31st August, if you give notice on 8th June it will expire on 30th September.

You can give notice to resign at any point before the end of the initial Commitment Period but this cannot end your membership before the end of the Commitment Period.

Once purchased, annual membership is valid for 12 months. Any refund during that period will only be made in exceptional circumstances and at the discretion of ISNLP.

ISNLP may terminate your membership if:

• The Code of Ethics and/or trainers Code of Ethics is breached.
• A formal complaint is made and after investigation, is determined to have a foundation.
• For non-payment of fees.
• For failure to provide corroborative evidence to support qualifications.
• After expiry of the Commitment Period, by giving you at least 3 complete calendar months notice.
• Renewal reminders are sent out by email, and by post. If you choose not to renew your membership, please inform ISNLP as soon as you receive your renewal reminder, so that services and benefits can be stopped.

Upon cancellation or non-renewal of membership, it is expected that members will return their membership certificate and stop using the logos and terms on their promotional literature and website with immediate effect.

Online Promotion, where included in the membership fee, will only be activated upon receipt of copies of NLP certificates and any other information relevant to the particular membership level applied for.

2.9 Data Protection
All members agree, when joining, that their details will be held on a computerised database. It is accepted by members that select data will be made available to members of the public via the website or via phone queries if membership level is Professional or above.

All computerised data held by ISNLP is available for your inspection by visiting the ISNLP website and logging on as a member to inspect your online profile.

In line with the ISNLP Privacy Policy and our GDPR statement, ISNLP also reserve the right to communicate with all Members via the email address provide to ISNLP at the time of joining and when this is updated by the Member at any time whilst the Membership is valid.

All personal information and data is covered by the ISNLP Privacy Policy.

If you require a paper copy of computerised information held, please send a cheque for ₹10, to cover administration costs, to ISNLP, at our current trading address.

3. Criteria for Virtual Training
In order to apply for ISNLP Membership at Professional level or above, any NLP training must adhere to the Virtual Training Criteria listed here:

These are the permanent criteria for virtual training to be recognised for ISNLP membership from now on, because the Covid-19 pandemic created a ‘new normal’ where many NLP trainers had to move their training courses to a virtual environment.

These criteria recognise that virtual live training is still very different to simply doing ‘online’ training!

ISNLP rules on membership requirements have not changed. A Practitioner Training still requires a minimum of 50 hours ‘face to face’ training – it is the definition of what constitutes ‘face to face’ that has changed, which is reflected in the criteria.

4. Copyright
ISNLP materials, including Rapport, are protected by copyright. Please check the copyright for anything that you wish to use. In the same way copyright of content remains with the author, ISNLP reserves the right to use any content submitted to ISNLP e.g., Rapport articles, case studies, website content to promote NLP, ISNLP and the members themselves.

** ISNLP reserves the right to add to and improve these terms at any time.